Contact Us

Have a question about Prosta Defend, this website, or an order? Use the details below and we will do our best to help or point you to the right place.

How to Reach Us

Email is the best way to reach us. Please include as much detail as you can so we can reply with a useful answer.

Questions About an Order

Prosta Defend orders are processed and shipped by the official retailer, not by this website. For the fastest help with order status, shipping, or billing, use the contact details in the order confirmation email you received after checkout. Your card statement may show BuyGoods, the retailer of record.

When you contact the retailer, it helps to have the following ready:

• Your order number from the confirmation email
• The name and email address used at checkout
• The package you ordered and the date of purchase

Returns and Refunds

Every Prosta Defend order is covered by a 90 day money back guarantee. Return the product, including empty bottles, within 90 days of the original purchase. Refunds are processed after the return is received, and shipping and handling fees are not refunded. Contact the retailer's customer support for return instructions before sending anything back.

Health Questions

We are not able to give personal medical advice. If you have questions about whether Prosta Defend suits you, especially if you take medication or have a diagnosed condition, please speak with your doctor or pharmacist. Pain or burning when urinating, blood in the urine, fever, or being unable to urinate need prompt medical attention.

Corrections and Feedback

If you spot something on this site that looks out of date or incorrect, such as a price or an ingredient detail, please email us at support@prostadefaend.com. We review every correction request, as described in our Editorial Policy.

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